FREQUENTLY ASKED QUESTIONS
IS THIS GENUINE CHAMPAGNE?
Yes! Champagne is highly protected so we work closely with 2 fantastic vineyards who are both Grand Cru.
One of these vineyards backs onto Veuve Cliquot’s own vineyards just outside Reims, providing a slightly more complex Champagne as it is aged for 6 years.
The other Champagne is set in the stunning village of Hautvilliers, just outside Epernay. This is the village where the monk Dom Perignon - who dedicated his life to perfecting Champagne - is buried in a beautiful chapel. Our supplier is consistently rated as one of the top vineyards to visit (couldn’t agree more!) and more importantly creates a range of award winning Champagne.
CAN I CHOOSE THE TYPE OF CHAMPAGE?
Yes. Whilst we would default to a brut Cuvée de Réserve which we believe will delight all, you do have the option to try different vintages or types of Champagne. From Blancs de Blancs (made from white grapes only so a little from fresh) to Blancs de Noirs (lots of depth), Rosé or my favourite of all, the Grande Cuvée Spéciale 1er Cru (aged bringing some added complexity).
These all come at differing costs so please do ask!
WHAT ARE THE PAYMENT OPTIONS?
As we're just starting up, please get in touch and we'll find a way! For now, the easiest is through a bank transfer or Paypal but I'm sure we can arrange alternative solutions if required!
WHAT IS YOUR RETURN POLICY?
We will provide a replacement, credit or full refund if breakage occurs during transit. We must be notified of damaged or faulty products within 48hrs of delivery. We may require the faulty products to be returned to us so please keep all the original packing. In order to process a refund or replacement due to damage or breakage, a photograph of the damaged goods may need to be provided